Turkish Speaking Customer Service Specialist
hace 1 semana
We are seeking a highly skilled Turkish-speaking customer service specialist to join our team at Wibit Consulting & Services in Lisbon, Portugal. As a key member of our client's support team, you will be responsible for delivering exceptional customer experiences and providing top-notch product and tool support.
Job SummaryThis is a full-time employment opportunity with a competitive base salary of approximately €28,000 per year. The successful candidate will have the opportunity to work in a dynamic, multilingual, and multicultural environment with a positive and friendly atmosphere.
Duties and Responsibilities- Provide support to content creators/influencers across social media on subscription management, account management, technical troubleshooting, and use of marketing tools.
- Make outbound phone calls to ensure customers understand the information being passed on to them.
- Identify trends and solve problems facing multiple SMB clients.
To be successful in this role, you will need to possess:
- Flawless communication skills, both written and oral in Turkish (C2) + proficient in English (B2).
- The ability to work quickly and efficiently under deadline pressure.
- Very good accuracy and attention to detail.
- A proven ability to work and make decisions with minimal supervision.
As a valued member of our team, you will enjoy:
- Affordable accommodation provided by the employer.
- Cafeteria on site.
- Training paid.
- Relocation support with a room for candidates from further away.
We are a leading outsourcing/BPO consultancy committed to delivering exceptional results and providing a positive and supportive work environment. Our team is passionate about excellence and dedicated to helping our clients succeed.
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