Turkish Advertising Specialist for Lisbon Location

hace 2 semanas


Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo
About Wibit Consulting & Services

Wibit Consulting & Services is a leading Outsourcing/BPO consultancy seeking to onboard a Turkish-speaking advertising specialist in Lisbon, Portugal.

Job Summary

This role involves providing top-notch support to small and medium-sized businesses through various channels. The successful candidate will be responsible for delivering exceptional customer experiences, resolving technical issues, and improving advertising satisfaction.

Key Responsibilities:
  • Customer Support: Provide timely and effective support to clients using chat, email, and phone channels.
  • Technical Issue Resolution: Troubleshoot and resolve technical issues related to advertising products and services.
  • Advertising Experience Enhancement: Improve the overall advertising experience by guiding clients on platform tools and features.
  • Trend Identification: Identify trends and solve problems facing multiple SMB clients.
Requirements:
  • Languages: Native/fluent Turkish and fluent English (at least B2 level).
  • Experience: Minimum 6 months of customer service experience.
  • Industry Knowledge: Knowledge of the advertisement industry is an advantage.
  • Eligibility: Eligible to work in the EU or possess Portuguese residency status.
What We Offer:
  • Competitive Salary: €40,000 - €50,000 per year, depending on experience.
  • Remote Work Option: Opportunity to work remotely after a 2-month nesting period in Lisbon.
  • Affordable Accommodation: Employer-provided accommodation in Lisbon.
  • Sponsored Flights: Sponsored yearly flights back home.
  • Cafeteria and Training: On-site cafeteria and paid training opportunities.
  • Diverse Team: Multilingual, multicultural, and creative team environment.
About the Role

This position offers a unique opportunity to join a dynamic team and contribute to the growth of Wibit Consulting & Services. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply.



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