Global Travel Agency Customer Support Representative in Barcelona

hace 3 semanas


Madrid, Madrid, España Cross Border Talents A tiempo completo

Exciting opportunity to become a key member of our dynamic team at Cross Border Talents. As a Finnish-speaking Onsite Travel Agency Customer Support Agent in Barcelona, you will be responsible for delivering exceptional customer service to clients from around the world.

About Us

At Cross Border Talents, we are committed to providing innovative solutions and top-notch support to our clients. Our team is passionate about making travel experiences unforgettable, and we're looking for like-minded individuals to join us on this journey.

Job Description

This is a full-time position with a competitive salary package tailored to your experience and performance. You will work onsite in Barcelona, offering the chance to be part of a vibrant international community.

Your Responsibilities:
  • Serve as the first point of contact for Finnish-speaking customers, handling their travel inquiries, bookings, and support needs.
  • Resolve customer issues efficiently and effectively, ensuring a high level of satisfaction and maintaining a positive customer experience.
  • Communicate professionally via phone, email, and chat, providing clear and accurate information on travel options, policies, and procedures.
  • Work closely with our internal teams to ensure seamless operations, including coordinating with sales, marketing, and logistics departments.
What We Offer:
  • A competitive salary: €35,000 - €45,000 per year, depending on your experience.
  • The chance to work in the heart of Barcelona, one of Europe's most exciting cities.
  • Access to exclusive travel discounts, allowing you to explore new destinations and deepen your passion for travel.
  • A collaborative culture where your contributions are valued, and you have the opportunity to grow both personally and professionally.
  • Regular team-building events and social activities, fostering a positive and engaging workplace atmosphere.

If you're a Finnish-speaking local looking to embark on an exciting new career in travel customer support, we'd love to hear from you.



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