Travel Customer Support Specialist in Barcelona

hace 4 semanas


Madrid, Madrid, España Cross Border Talents A tiempo completo

Company Overview
Cross Border Talents is a dynamic global travel agency seeking a talented Finnish-speaking customer support agent to join our team in the vibrant city of Barcelona.

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Salary and Benefits
We offer a competitive salary package tailored to your experience, including a generous base salary of €25,000 per year, plus benefits such as exclusive travel discounts, allowing you to explore new destinations and deepen your passion for travel.

Job Description
As a Travel Customer Support Specialist, you will be responsible for serving as the first point of contact for Finnish-speaking customers, handling their travel inquiries, bookings, and support needs efficiently and effectively, ensuring a high level of satisfaction and maintaining a positive customer experience.

Required Skills and Qualifications
To succeed in this role, you should possess native Finnish language skills, strong communication skills in English (both written and verbal), and previous customer service experience (preferably within a travel agency or similar industry). You should also have a strong desire to help customers plan their perfect trips, making memorable experiences possible, and be able to work well under pressure, manage multiple tasks, and meet deadlines in a fast-paced environment.

Why Work with Us?
A collaborative culture where your contributions are valued, and you have the opportunity to grow both personally and professionally. Regular team-building events and social activities foster a positive and engaging workplace atmosphere. Access to training programs designed to enhance your travel knowledge and customer service skills. Collaborate with internal teams to ensure seamless operations, including coordinating with sales, marketing, and logistics departments.



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