Travel Customer Support Agent for Global Travel Agency in Barcelona
hace 3 días
Company Overview
We are a dynamic global travel agency looking for a Finnish-speaking customer support agent to join our team in Barcelona. Our company is passionate about providing exceptional customer service and creating unforgettable travel experiences for our customers.
Salary
This full-time position offers a competitive salary package, tailored to your experience and performance, with a estimated salary of €35,000 - €45,000 per year, depending on qualifications and location.
Job Description
In this role, you will serve as the first point of contact for Finnish-speaking customers, handling their travel inquiries, bookings, and support needs efficiently and effectively. You will communicate professionally via phone, email, and chat, providing clear and accurate information on travel options, policies, and procedures.
Responsibilities:
• Serve as the primary contact for Finnish-speaking customers
• Handle travel inquiries, bookings, and support requests
• Communicate with customers via phone, email, and chat
• Work closely with internal teams to ensure seamless operations
• Contribute to improving processes and services
Required Skills and Qualifications:
To be successful in this role, you must be a native Finnish speaker with strong communication skills in English. Previous customer service experience within a travel agency or similar industry is highly valued but not required. You should have enthusiasm for travel and a strong desire to help customers plan their perfect trips.
Benefits:
We offer a range of benefits, including:
• A chance to work in the heart of Barcelona, one of Europe's most exciting and vibrant cities
• Access to exclusive travel discounts, allowing you to explore new destinations
• Collaborative culture where your contributions are valued
• Regular team-building events and social activities
Why Cross Border Talents?
At Cross Border Talents, we value our employees and strive to create a positive and engaging work environment. If you are a Finnish-speaking local looking to embark on an exciting new career in travel customer support, we encourage you to apply today and take the next step towards a fulfilling role where you can help travelers from around the world create unforgettable experiences.
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