Front Desk Operations Manager

hace 6 días


Barcelona, Barcelona, España Meininger Hotels A tiempo completo

At Meininger Hotels, we're looking for a highly skilled and experienced Front Desk Operations Manager to oversee the smooth running of our daily business in all departments. If you have a passion for leading teams, ensuring exceptional guest experiences, and are enthusiastic about people and numbers, this could be your dream role.

About the Role

This is a fantastic opportunity to join a dynamic and growing hospitality company with over 35 hotels across Europe's best cities. As a Front Desk Operations Manager, you will be responsible for:

  • Leading directly a team of Assistant Managers and shift leads, as well as a team of receptionists and service employees;
  • Ensuring optimal staff scheduling to deliver exceptional guest service;
  • Working closely with different departments in our Berlin HQ, including HR, Finance, and Revenue Management;
  • Securing a safe and inclusive environment for colleagues and guests;

You will play a key role in setting long- and mid-term goals for your team, motivating them through approachable leadership, continuous feedback, and discussions on personal development and job opportunities. Your ability to ensure all health, hygiene, and safety regulations are respected at all times is crucial.

About You

To succeed in this role, you'll need:

  • At least 2 years of experience in hospitality, preferably in Spain;
  • Inspirational leadership skills, with a joy in leading a diverse and motivated team;
  • A solution-driven mentality, showing strong commitment and an entrepreneurial way of thinking;
  • Profound knowledge of MS Office and front office systems (e.g., Sihot, Fidelio);
  • Excellent communication skills in Spanish and English;

We offer a competitive salary of €45,000 - €60,000 per year, depending on experience, plus benefits including:

  • 25 days of vacation + 5 bonus days;
  • 2 days off for volunteering at your favorite NGOs;
  • Extra vacation days for every year with Meininger Hotels;
  • Company mobile phone and laptop;
  • Staff nights and 'friends & family' discounts in all Meininger hotels;
  • Employee events and team activities;

If you're a passionate and results-driven individual who thrives in a fast-paced hospitality environment, apply now to take your career to the next level



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