Client Success and Growth Strategist

hace 1 semana


Barcelona, Barcelona, España Rsm A tiempo completo
About the Role

The Client Success team embodies Gartner's Client for Life Philosophy, ensuring every client receives unparalleled value. As a Graduate Client Success Associate, you will be responsible for fostering relationships with senior C-level clients across various industries, including IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices. Your goal is to drive customer satisfaction, retention, and growth by facilitating effective engagement of Gartner products and services.

Key Responsibilities
  • Build and manage relationships with diverse clients to identify and address their business priorities.
  • Conduct regular retention and bright spot analysis to inform performance and key engagement metrics.
  • Prioritize and streamline activities to support continuous improvement programs.
What You Will Need

To excel in this role, you must be a 2025 graduate. A Bachelor's degree and/or master's degree are required, along with relevant professional or internship experience. Exceptional communication, collaboration, prioritization, problem-solving, critical thinking, and influencing skills are essential. Fluency in both English and German (Reading, Writing, and Speaking) is mandatory.

Compensation and Benefits

The estimated annual salary for this position is $65,000 - $80,000. Gartner offers world-class benefits, highly competitive compensation, and disproportionate rewards for top performers. Our hybrid work environment provides flexibility and support for employees to thrive, working virtually when productive and getting together with colleagues in a vibrant community that is purposeful, engaging, and inspiring.

Gartner Overview

We guide the leaders who shape the world, relying on expert analysis and bold ideas to deliver actionable, objective insight. Our mission is to help enterprise leaders and their teams succeed with their mission-critical priorities. We have a vast, virtually untapped market potential ahead of us, providing limitless opportunities for growth and development.



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