Digital Experience Manager

hace 2 días


Málaga, Málaga, España Job Squad A tiempo completo

Job Overview

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Job Squad is a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world. As a Customer Lifecycle Manager, you will be part of our team that engages customers from the very first point of contact to retention and renewal initiatives.

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The Role

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You will be responsible for strategy and execution of end-to-end customer lifecycle management. This involves being the first point of contact for many customers, deliver a strong first impression and set the foundation for long-term customer relationships.

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Your daily work will include tasks like these:

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  • ">
  • Leading the sales strategy, overcoming objections, and negotiating success">
  • Engaging with small and medium businesses across industries, company sizes, and types to determine their needs and identify opportunities to fulfill them with our leading cloud technologies">
  • Positioning competitive offerings and solutions in the context of customer needs and experiences">
  • Demonstrating verbally and in writing how customers can capture value and envision their future with Microsoft's technologies">
  • Effectively turning prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g., BANT (budget, authority, need, and timeline)">
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Ideal Profile

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You speak and write Danish at a native level, and you are fluent in English (B2). A minimum of 1 year experience in sales and account management or customer management is required. Minimum 1 year IT industry experience is also necessary.

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You have a good understanding and level of computer handling skills. Experience working with or selling Azure, Office 365, Dynamics 365, or similar solutions is preferred. Microsoft Fundamentals certification on Azure/Modern Workplace/BizApps is also preferred.

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What's on Offer

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We offer a salary range of $80,000 - $110,000 per year, depending on your experience and qualifications. You will also receive a relocation package, performance bonuses, discounts on gym and language courses, 2-3 weeks of paid training, and the possibility to grow inside the company.

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Company Culture

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Our company culture values professionalism, thoroughness, and service orientation. We maintain a healthy work-life balance with weekends off and flexible work shifts from Monday to Friday between 09:00 - 18:00.

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About Job Squad

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Job Squad is an end-to-end provider across all B2C and B2B customer journeys. We are looking for talented professionals who share our passion for delivering exceptional customer experiences.



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