Digital Experience Manager
hace 2 días
Job Overview
">Job Squad is a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world. As a Customer Lifecycle Manager, you will be part of our team that engages customers from the very first point of contact to retention and renewal initiatives.
">The Role
">You will be responsible for strategy and execution of end-to-end customer lifecycle management. This involves being the first point of contact for many customers, deliver a strong first impression and set the foundation for long-term customer relationships.
">Your daily work will include tasks like these:
">- ">
- Leading the sales strategy, overcoming objections, and negotiating success">
- Engaging with small and medium businesses across industries, company sizes, and types to determine their needs and identify opportunities to fulfill them with our leading cloud technologies">
- Positioning competitive offerings and solutions in the context of customer needs and experiences">
- Demonstrating verbally and in writing how customers can capture value and envision their future with Microsoft's technologies">
- Effectively turning prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g., BANT (budget, authority, need, and timeline)">
Ideal Profile
">You speak and write Danish at a native level, and you are fluent in English (B2). A minimum of 1 year experience in sales and account management or customer management is required. Minimum 1 year IT industry experience is also necessary.
">You have a good understanding and level of computer handling skills. Experience working with or selling Azure, Office 365, Dynamics 365, or similar solutions is preferred. Microsoft Fundamentals certification on Azure/Modern Workplace/BizApps is also preferred.
">What's on Offer
">We offer a salary range of $80,000 - $110,000 per year, depending on your experience and qualifications. You will also receive a relocation package, performance bonuses, discounts on gym and language courses, 2-3 weeks of paid training, and the possibility to grow inside the company.
">Company Culture
">Our company culture values professionalism, thoroughness, and service orientation. We maintain a healthy work-life balance with weekends off and flexible work shifts from Monday to Friday between 09:00 - 18:00.
">About Job Squad
">Job Squad is an end-to-end provider across all B2C and B2B customer journeys. We are looking for talented professionals who share our passion for delivering exceptional customer experiences.
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