Customer Experience Manager in Malaga

hace 4 días


Málaga, Málaga, España Cross Border Talents A tiempo completo
Job Description

We are seeking a highly skilled Customer Experience Manager to join our team in Malaga. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their ongoing satisfaction and engagement.

About the Role
  • Oversight of the entire customer lifecycle, from onboarding to retention.
  • Collaboration with cross-functional teams to enhance the customer experience.
  • Analyzing customer usage and engagement metrics to identify opportunities for growth.
  • Gathering and implementing feedback to inform product improvements.
Requirements
  • Native Dutch speaker with B2 level English proficiency.
  • Proven experience in customer relationship management or account management.
  • Strong communication and interpersonal skills, with a customer-centric mindset.
  • Familiarity with CRM systems and customer engagement tools.
Benefits
  • Competitive salary package with performance incentives.
  • Opportunities for professional development and career progression.
  • Supportive and collaborative work environment.
  • Regular working hours with a focus on work-life balance.

Estimated Salary: €45,000 - €60,000 per annum, depending on experience.



  • Málaga, Málaga, España Cross Border Talents A tiempo completo

    Key Responsibilities:As a Customer Lifecycle Manager for Dutch Speakers in Malaga, you will oversee the entire customer journey, from onboarding to ensuring ongoing satisfaction and engagement. You will build strong relationships with clients to understand their needs, provide tailored solutions, and drive customer loyalty. You will collaborate with sales,...


  • Málaga, Málaga, España Cross Border Talents A tiempo completo

    Key Responsibilities:Oversee the entire customer lifecycle, from onboarding new clients to ensuring their ongoing satisfaction and engagement.Build strong relationships with clients to understand their needs, provide tailored solutions, and drive customer loyalty.Collaborate with sales, marketing, and support teams to enhance the customer experience and...


  • Málaga, Málaga, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    Role SummaryWe are seeking a highly skilled and motivated Customer Relationship Manager to join our team at Wibit Consulting & Services (Wibitcs) in Málaga. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our clients, driving revenue growth, and exploring new business opportunities.About the...


  • Málaga, Málaga, España JL Talent Partners A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Customer Experience Specialist to join our client's team in Málaga.This is an exciting opportunity for a seasoned professional to enhance customer engagement and satisfaction throughout their journey with our company.Key ResponsibilitiesAnalyzing customer data to understand their needs, preferences, and...


  • Málaga, Málaga, España Salve Consulting A tiempo completo

    Customer Experience ManagerAt Salve Consulting, we are seeking a highly motivated and experienced Customer Experience Manager to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving loyalty across all touchpoints.Key Responsibilities:Manage the sales process from lead to...


  • Málaga, Málaga, España Multilingual Jobs Worldwide A tiempo completo

    Are you a sales professional looking for a new challenge? We have an exciting opportunity for a Danish-speaking Account Manager to join our team in Malaga, Spain. As a key member of our sales team, you will be responsible for building strong relationships with clients, driving sales strategies, and identifying new business opportunities. Key...


  • Málaga, Málaga, España Cross Border Talents A tiempo completo

    Key Responsibilities:As a Native Norwegian Account Manager In Malaga, you will be responsible for managing and nurturing relationships with existing accounts to ensure customer satisfaction and loyalty. You will serve as the main point of contact for clients, providing support, answering inquiries, and resolving any issues. Additionally, you will develop and...


  • Málaga, Málaga, España Salve Consulting A tiempo completo

    Customer Lifecycle ManagerWe are seeking a highly motivated and experienced Customer Lifecycle Manager to join our team at Salve Consulting. This role is ideal for individuals who thrive in fast-paced environments and are passionate about enhancing customer experiences across all touchpoints.Key Responsibilities:Manage the sales process from lead to...


  • Málaga, Málaga, España Nordic Jobs Worldwide A tiempo completo

    Job DescriptionWe are seeking a highly motivated Customer Lifecycle Manager to join our team in Malaga, Spain. As a key member of our team, you will be responsible for securing new customer wins, maximizing up-sell and cross-sell opportunities, and driving alignment and teamwork within the team.Your Responsibilities:Secure new customer wins for CloudMaximize...


  • Málaga, Málaga, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    We are seeking a skilled Customer Lifecycle Manager with fluent Flemish language skills to join our team in Málaga, Spain. This is a full-time position offering a competitive salary and bonuses.About the Role:In this role, you will be the first point of contact for new clients, creating a strong foundation for a long-lasting partnership. You will manage the...


  • Málaga, Málaga, España Cross Border Talents A tiempo completo

    Key Responsibilities:Lead the customer journey from onboarding to ensuring continued satisfaction and engagement.Develop and maintain strong relationships with clients to understand their needs and deliver customized solutions.Collaborate with sales, marketing, and support teams to enhance the customer experience and optimize workflows.Monitor customer usage...


  • Málaga, Málaga, España Tbwa ChiatDay Inc A tiempo completo

    Job Description:We are seeking a seasoned Customer Experience Manager to join our team at Duetto. As a key member of our customer success organization, you will be responsible for managing the interaction between all stakeholder groups, ensuring that customer expectations are met, and project success criteria are achieved.Your primary focus will be on...


  • Málaga, Málaga, España Cross Border Talents A tiempo completo

    Key Responsibilities:Oversee the entire customer lifecycle, from onboarding new clients to ensuring their ongoing satisfaction and engagement.Build strong relationships with clients to understand their needs, provide tailored solutions, and drive customer loyalty.Collaborate with sales, marketing, and support teams to enhance the customer experience and...


  • Málaga, Málaga, España Cross Border Talents A tiempo completo

    Key Responsibilities:We are seeking a highly skilled Dutch Speaker Account Manager to join our team in Malaga. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with existing clients to ensure customer satisfaction and retention.You will identify new business opportunities and prospects within the...


  • Málaga, Málaga, España Cross Border Talents A tiempo completo

    Key Responsibilities:As a Native Dutch Speaker Account Manager In Malaga, you will be responsible for fostering a positive and collaborative experience with customers, understanding their needs and identifying opportunities to meet sales qualifications. You will act as a trusted advisor, guiding customers through their journey and providing high-level...


  • Málaga, Málaga, España Cross Border Talents A tiempo completo

    Key Responsibilities:As a customer relationship manager, you will be responsible for managing the complete customer journey, from onboarding new clients to ensuring their continued satisfaction and engagement. This includes establishing and nurturing strong relationships with clients to understand their needs, deliver customized solutions, and foster...


  • Málaga, Málaga, España In-Rgy Group A tiempo completo

    **Job Overview:**We are seeking a highly skilled Software Licensing Professional to join our team in Malaga, Spain. As a key member of our sales and business development team, you will be responsible for ensuring timely renewal agreements with our customers, identifying licensing opportunities, and providing exceptional customer service.**About the...


  • Málaga, Málaga, España Ebury A tiempo completo

    Ebury, a leading FinTech firm in the European market, is seeking an exceptional Customer Service Representative to join our team in Malaga. Our company has been recognized as one of the top 15 European Fintechs to work for by AltFi.We offer a range of innovative products including FX risk management, trade finance, currency accounts, international payments,...


  • Málaga, Málaga, España Cross Border Talents A tiempo completo

    About the Roles: We are offering a variety of exciting positions, including Digital Marketing, Business Development, Customer Service, and Managerial roles. Whether you're an entry-level professional or an experienced manager, there are fantastic opportunities to grow your career with us. Key Responsibilities:Digital Marketing: Design and implement digital...


  • Málaga, Málaga, España Cross Border Talents A tiempo completo

    Job Summary: We are seeking a highly skilled Norwegian Customer Support Specialist to join our team in Malaga. As a key member of our customer support team, you will be responsible for providing exceptional support to Norwegian-speaking customers via phone, email, and chat. Key Responsibilities: Provide professional customer support to Norwegian-speaking...