Customer Service Representative in Madrid or Alicante
hace 1 semana
We are seeking a skilled Customer Service Representative to join our team in Madrid or Alicante. As a key member of our customer-facing team, you will play a crucial role in delivering exceptional service to our clients.
Company OverviewMSX International Inc. is a leading provider of industry-leading expertise in the automotive sector, with over 5,000 employees based in more than 80 countries worldwide. Our teams provide actionable insights, diagnostics, and repair enhancement solutions that drive business growth and customer satisfaction.
We believe in empowering Movers and Makers to thrive in our ever-changing world. Our purpose is to harness our expertise in mobility, the creativity of our global teams, and the power of technology to craft tailored, sustainable, and innovative solutions.
Job DescriptionThis is a full-time position offering a competitive salary range of €25,000 - €35,000 per annum, depending on experience. You will work closely with cross-functional teams to ensure timely resolution of customer concerns, maintain accurate records of follow-up activities, and upsell additional services or products based on customer needs.
Required Skills and Qualifications- Bilingual or native in Swedish and excellent English skills
- Strong interpersonal skills and the ability to build rapport with customers
- Detail-oriented and organized
- Proficient in using customer relationship management (CRM) software
We offer a comprehensive benefits package, including flexible remuneration plan, 23 working days according to collective agreement + 3 extra days, internal training plan, and additional incentives for employee referral programs.
Martin Abendroth ,Based on MSX international policies an employee may choose one of these options. After joining the company we can discuss and decide which option fits best into your requirements and needs.. Flexible remuneration can be applied after successful probation period
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