Luxury Front Office Manager
hace 6 días
Company Overview
Fairmont La Hacienda is a 5-star luxury resort situated on the San Roque coast in southern Spain. This exclusive retreat offers breathtaking sea views, luxurious hotel accommodations, and branded residences.
About the Role
The Luxury Front Office Manager oversees front office operations, leading teams to deliver exceptional service and excellence for guests. Key responsibilities include:
- Ensuring seamless check-in and check-out processes
- Maintaining high standards of customer satisfaction
- Upselling rooms, food and beverage outlets, and other facilities
- Conducting regular training and handovers with the front office team
Requirements
To be successful in this role, you will need:
- Excellent communication and leadership skills
- Knowledge of the hotel product and services
- Ability to work well under pressure and lead by example
What We Offer
Fairmont La Hacienda provides a competitive salary package, including a base salary of €60,000 per year, plus benefits such as health insurance and paid time off.
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