Luxury Guest Experience Coordinator

hace 1 semana


Cádiz, Cádiz, España Accorhotel A tiempo completo

Immerse yourself in the world of hospitality as a Luxury Guest Experience Coordinator at our prestigious resort, Fairmont La Hacienda. Nestled on the picturesque San Roque coast in southern Spain, this 5-star hotel and branded residences offer breathtaking sea views and unparalleled luxury.

As a member of our esteemed team, you will have access to exclusive amenities, including pools, a spa, fitness facilities, a grand ballroom, and flexible meeting spaces. Our resort is surrounded by two of southern Europe's most renowned golf courses, making it an idyllic retreat for golf enthusiasts and beach lovers alike.

We are seeking an exceptional individual to join our team as a Luxury Guest Experience Coordinator. Reporting to the Guest Relations Manager, your primary responsibilities will include:

Key Responsibilities:
  • Oversee and resolve all guest communication in a professional and courteous manner, ensuring timely responses and attention to detail
  • Attend to the needs of guests and assist them in organizing their accommodations while staying at the hotel
  • Maintain high ethical standards and professionalism at all times

To be successful in this role, you will require excellent communication and organization skills, with previous customer service experience and a high level of both Spanish and English language proficiency. EU citizenship or a valid work permit for Spain is also essential.

What We Offer:
  • A competitive salary range of €25,000 - €35,000 per annum, based on experience
  • Discounted hotel rooms and food and beverage rates at our sister properties around the globe
  • Ongoing learning programs through our Academies to promote growth and development
  • The opportunity to develop your talent and grow within our property and across the world

Join our dynamic team and embark on a rewarding career journey with Fairmont La Hacienda.



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