Customer Payments Specialist
hace 6 días
Ebury is a leading FinTech firm that offers a range of innovative products and services, including FX risk management, trade finance, currency accounts, international payments, and API integration.
Job SummaryWe are seeking a highly motivated and detail-oriented Customer Payments Graduate to join our Operations team in Malaga. As a key member of our team, you will be responsible for ensuring the smooth execution of client payments, managing payment issues, and maintaining accurate records.
Key Responsibilities- Verify and process client payments in accordance with internal processes and SLAs.
- Manage payment issues and queries related to SWIFT and domestic payments.
- Investigate non-received, short, or returned payments and process or escalate as required.
- Reconcile client funds and outbound payments across Ebury's network of bank accounts.
- Verify remitter bank account data and assign currency accounts to clients as requested.
- Strong understanding of different payment clearing schemes and SWIFT in a cross-border payments context.
- At least 1+ years of relevant experience in Fintech or International Payments.
- Basic understanding of FX products offered by Ebury, including spot, fixed forward, window forward, and non-deliverable forward.
- Proactive and diligent with good attention to detail.
- Effective research skills and good communication skills, both written and verbal.
Ebury is a hyper-growth FinTech firm that has been named one of the top 15 European Fintechs to work for by AltFi. We offer a dynamic and collaborative work environment, with opportunities for professional growth and development.
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