Empleos actuales relacionados con Customer Payments Specialist - Málaga, Málaga - Ebury

  • Customer Payments Specialist

    hace 3 semanas

    Málaga, Málaga, España Empresa Reconocida A tiempo completo

    Customer Payments SpecialistEbury is a leading FinTech firm, recognized for its innovative approach to international payments.We offer a range of products, including FX risk management, trade finance, currency accounts, and API integration.Key Responsibilities:Verify and process client payments in accordance with internal processes and SLAs.Manage payment...

  • Customer Payments Specialist

    hace 3 semanas

    Málaga, Málaga, España Empresa Reconocida A tiempo completo

    Job SummaryEbury is a leading FinTech company that offers a range of innovative payment solutions. We are seeking a highly skilled Customer Payments Specialist to join our team.Key ResponsibilitiesVerify and process client payments in accordance with internal processes and SLAs.Manage payment issues and queries related to SWIFT and domestic...

  • Customer Payments Specialist

    hace 3 semanas

    Málaga, Málaga, España Empresa Reconocida A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Payments Specialist to join our team at Empresa Reconocida. As a key member of our operations team, you will be responsible for ensuring the smooth processing of customer payments, in accordance with our internal processes and SLAs.Key ResponsibilitiesVerify and process client payments in accordance with...

  • Customer Payments Specialist

    hace 3 semanas

    Málaga, Málaga, España Empresa Reconocida A tiempo completo

    Job SummaryAs a Customer Payments Specialist at Empresa Reconocida, you will play a crucial role in ensuring the smooth execution of customer payments. Your primary responsibility will be to instruct and verify client payments, adhering to internal processes and service level agreements.Key Responsibilities• Instruction and verification of client payments,...

  • Customer Payments Specialist

    hace 4 semanas

    Málaga, Málaga, España Ebury A tiempo completo

    Job Title: Customer Payments AnalystEbury is a leading FinTech firm that offers a range of innovative products and services, including FX risk management, trade finance, currency accounts, international payments, and API integration.Job Summary:We are seeking a highly skilled Customer Payments Analyst to join our Operations team in Malaga. As a key member of...

  • Customer Payments Specialist

    hace 4 semanas

    Málaga, Málaga, España Ebury A tiempo completo

    Job Title: Customer Payments AnalystEbury is a leading FinTech firm that offers a range of innovative products and services, including FX risk management, trade finance, currency accounts, international payments, and API integration.Job Summary:We are seeking a highly skilled Customer Payments Analyst to join our Operations team in Malaga. As a key member of...

  • Customer Payments Specialist

    hace 3 semanas

    Málaga, Málaga, España Ebury A tiempo completo

    Ebury is a leading FinTech firm, recognized for its innovative approach to international payments.Job SummaryWe are seeking a skilled Customer Payments Analyst to join our team in Malaga. As a key member of our Operations department, you will be responsible for ensuring the smooth execution of client payments, in line with our internal processes and SLAs.Key...

  • Customer Payments Specialist

    hace 3 semanas

    Málaga, Málaga, España Ebury A tiempo completo

    Ebury is a leading FinTech firm that offers a range of innovative products, including FX risk management, trade finance, currency accounts, international payments, and API integration.Job SummaryWe are seeking a highly skilled Customer Payments Analyst to join our Operations team in Malaga. As a key member of our team, you will be responsible for ensuring...

  • Financial Operations Specialist

    hace 4 semanas

    Málaga, Málaga, España Ebury A tiempo completo

    Customer Payments SpecialistEbury Malaga is seeking a skilled Customer Payments Specialist to join our Operations team. As a key member of our team, you will be responsible for ensuring the smooth execution of customer payments, in accordance with internal processes and SLAs.Key Responsibilities:Verify and process client payments in accordance with internal...

  • Customer Service Specialist Dutch

    hace 4 semanas

    Málaga, Málaga, España jobspanien A tiempo completo

    Customer Service Specialist OpportunityWe're seeking a highly skilled Customer Service Specialist to join our team in Málaga. As a Dutch Speaking Customer Service Specialist, you'll be responsible for resolving customer queries, providing product information, and ensuring a high level of customer satisfaction.About UsWe're a global powerhouse in the...

  • Customer Onboarding Specialist

    hace 3 semanas

    Málaga, Málaga, España Virtuagym A tiempo completo

    Customer Onboarding SpecialistVirtuagym is seeking a skilled Customer Onboarding Specialist to join our Client Success International team. As a key player in our Customer Onboarding International team, you will be responsible for ensuring the successful onboarding of our local clients/customers. Your primary goal will be to provide exceptional customer...

  • Payment Specialist

    hace 3 semanas

    Málaga, Málaga, España Ebury A tiempo completo

    Ebury is a leading FinTech firm that offers a range of innovative products, including FX risk management, trade finance, currency accounts, international payments, and API integration.Payment Specialist - Product Quality AssuranceEbury Malaga - Flexible Work ArrangementsAt Ebury, we're committed to making international payments fast, convenient, and...

  • Norwegian Customer Support Specialist

    hace 3 semanas

    Málaga, Málaga, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    Job Title: Norwegian Customer Support SpecialistJob Summary: We are seeking a highly skilled Norwegian speaking Customer Support Specialist to join our team at Wibit Consulting & Services (Wibitcs). As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients via phone and email.Key...

  • Customer Support Specialist

    hace 2 semanas

    Málaga, Málaga, España Sd Worx A tiempo completo

    Customer Support SpecialistAt SD Worx, we are dedicated to providing exceptional customer service to our clients and their employees. As a Customer Support Specialist, you will be the first point of contact for employee salary inquiries, supporting clients' employees and ensuring their payroll questions are resolved with professionalism and care.Key...

  • Customer Support Specialist

    hace 3 semanas

    Málaga, Málaga, España Sd Worx A tiempo completo

    Customer Support SpecialistAt SD Worx, we are dedicated to turning HR into a value source for our clients and their employees. As a Customer Support Specialist, you will be the first point of contact for employee salary inquiries, supporting clients' employees and ensuring their payroll questions are resolved with professionalism and care.Key...

  • Norwegian Speaking Customer Support Specialist

    hace 3 semanas

    Málaga, Málaga, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    Job Title: Norwegian Speaking Customer Support SpecialistWe are seeking a highly skilled and fluent Norwegian speaking Customer Support Specialist to join our team at Wibit Consulting & Services (Wibitcs). As a key member of our customer support team, you will be responsible for handling incoming customer inquiries via phone and email, providing exceptional...

  • Payment Specialist

    hace 1 semana

    Málaga, Málaga, España Ebury A tiempo completo

    At Ebury, we are a hyper-growth FinTech firm dedicated to making fast and convenient international payments to + countries. Our team is looking for a skilled Payment Specialist to join our product-led organisation and drive strategy for the business.Responsibilities:UAT testing for all initiatives related to payments and collections capabilities for all...

  • Norwegian Speaking Customer Support Specialist

    hace 3 semanas

    Málaga, Málaga, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    Job Title: Norwegian Speaking Customer Support SpecialistAbout the Role: We are seeking a highly skilled Norwegian speaking customer support specialist to join our team at Wibit Consulting & Services (Wibitcs).Key Responsibilities: • Handle incoming customer contacts via phone and email • Assist customers and resolve complaints promptly and effectively...

  • Danish Travel Industry Specialist

    hace 3 semanas

    Málaga, Málaga, España Jl Talent Partners A tiempo completo

    Key Responsibilities:As a Danish Travel Industry Specialist, you will be responsible for assisting clients in planning and booking travel arrangements, including flights, hotels, and tours. You will provide expert advice on destinations, travel regulations, and travel insurance. Your goal will be to build and maintain strong relationships with clients to...

  • Customer Experience Specialist

    hace 3 semanas

    Málaga, Málaga, España Endeavour Group A tiempo completo

    The Role:As a Customer Experience Specialist at Dan Murphy's, you will be responsible for delivering exceptional customer service and creating memorable in-store experiences. You will work closely with the team to ensure that customers receive a personalized and engaging experience, centered around product discovery.You will be responsible for:Providing...

Customer Payments Specialist

hace 2 meses

Málaga, Málaga, España Ebury A tiempo completo

Ebury is a leading FinTech firm, recognized as one of the top European Fintechs to work for by AltFi. We offer a range of innovative financial products and services, including FX risk management, trade finance, currency accounts, international payments, and API integration.

Customer Payments Specialist
Ebury's Operations Team - 4 days in the office & 1 day working from home
Department: Operations - Customer Payments

Key Responsibilities:
  1. Verify and process client payments in accordance with internal procedures and service level agreements.
  2. Complete and verify payment beneficiary information in line with internal guidelines.
  3. Focus on completing allocated tasks efficiently and within deadlines.
  4. Communicate task status to colleagues, supervisors, and managers, and escalate issues promptly as needed.
  5. Manage payment issues and queries related to SWIFT and domestic payments, including processing SWIFT query messages (MT, MT, MT / 6, and MT), in line with internal procedures and SLAs.
  6. Investigate non-received, short, or returned payments, and process or escalate as required, in accordance with internal procedures.
  7. Process payment returns and rejections in line with internal procedures.
  8. Verify the status of payments in third-party banking and payment platforms, including SWIFT GPI.
  9. Reconcile client funds and outbound payments sent and received across Ebury's network of bank accounts, across all back-office systems, in accordance with internal procedures.
  10. Investigate unallocated and / or non-received funds, and reject or escalate as required.
  11. Fund client trades where manual funding is required.
  12. Verify remitter bank account data.
  13. Assign currency accounts to clients as requested, and in accordance with internal guidelines.
Requirements:
  1. Strong understanding of different payment clearing schemes in the jurisdictions where Ebury operates.
  2. At least 1+ years of relevant experience in Fintech / International Payments or similar.
  3. Good knowledge of SWIFT in a cross-border payments context, including MT message types.
  4. Basic understanding of FX products offered by Ebury, including spot, fixed forward, window forward, and non-deliverable forward.
  5. Proactive, with the ability to work within strict time-frames and under pressure.
  6. Diligent, with good attention to detail.
  7. Effective research skills with the ability to find solutions independently.
  8. Good communication skills, both written and verbal.
  9. Co-operative and comfortable working in a team environment.
  10. Curious and eager to learn, and actively asks questions to confirm understanding of processes and procedures.
  11. Motivated, with a desire to contribute to Ebury's success.