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Customer Payments Specialist

hace 2 meses

Málaga, Málaga, España Ebury A tiempo completo
{"title": "Customer Payments Graduate", "description": "About the Role

Ebury is a leading FinTech firm that offers a range of innovative products and services, including FX risk management, trade finance, currency accounts, international payments, and API integration.

Key Responsibilities
  • Instruction and verification of client payments, in accordance with internal processes and internal SLAs.
  • Completion and verification of payment beneficiaries, in accordance with internal processes.
  • Management of payment issues and queries relating to SWIFT and domestic payments, including processing of SWIFT query messages (MT199, MT192, MT195/6 and MT999), in line with internal processes and SLAs.
  • Investigation of non-received, short or returned payments, and process or escalate as required, in line with internal processes.
  • Reconciliation of client funds and outbound payments sent and received across Ebury's network of bank accounts, across all back office systems, in accordance with internal processes.
Requirements
  • Solid understanding of different payment clearing schemes in the different jurisdictions in which Ebury operates.
  • At least 1+ years of relevant experience in Fintech / International Payments or similar.
  • Good knowledge of SWIFT in a cross-border payments context, including MT103 message types.
  • Proactive, with the ability to work within strict time-frames and under pressure.
  • Diligent, with good attention to detail.
  • Effective research skills with an ability to find solutions independently.
  • Good communication skills, both written and verbal.
  • Co-operative, and comfortable working in a team environment.
  • Curious and eager to learn, and actively asks questions to confirm understanding of processes and procedures.
  • Motivated, with a desire to make Ebury a success.
About Us

Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector. Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 25 countries worldwide. Cultural diversity is part of what makes Ebury a special place to be.

", "lang_code": "en-US"}