Highly Skilled Customer Support Professional

hace 2 semanas


Madrid, Madrid, España The Customization Group A tiempo completo
About The Customization Group

We are a leading global company in mass customization, manufacturing up to 500,000 personalized products daily. Our team of over 500 professionals from 40 nationalities offers a wide range of high-quality products.

Why You'll Love Working With Us
  • Global Perspective: Collaborate with our international teams and expand your horizons.
  • Flexible Working: Tailor your work setting to your personal needs, with options for remote working with top-notch home office equipment.
  • Celebrate Life: Enjoy additional leave for those moments that matter most.
  • Office Perks: Relish a variety of breakfast options and snacks, always on us.
  • Meal Allowance: Enjoy a daily compensation of 100 MDL for your favorite food choices after the probation period.
  • Growth and Learning: Acquire valuable insights and skills for a brighter professional future.
  • Self-Care: Receive up to 30 EUR per month in compensation support after the probation period.
  • Team Spirit: Connect and grow with your colleagues at our regular team-building and company events.
Your Day-to-day Responsibilities
  1. Be the Success Champion: You efficiently resolve all inbound and outbound support requests following established guidelines.
  2. Be the Team Player: As a valued team member, you also work closely with management to identify opportunities to improve overall customer satisfaction.
Preferrable Background
  • Proficiency in the French and English languages at B2-C1 level is required.
  • Promising multitasking abilities to keep up with the pace of our dynamic workplace.
  • The confidence and independence to manage your time effectively while collaborating seamlessly with your colleagues.
  • The ability to work with minimal supervision allowing you to bring your unique talents to the table.
  • Strong computer skills to keep up with our technology and processes.
  • An ability to thrive in a fast-paced environment where challenges are met with a smile and a can-do spirit.
Salary Details

We offer a competitive salary of around 2500 - 3500 EUR monthly, depending on experience and qualifications.



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