Highly Skilled Technical Support Specialist
hace 1 mes
Palo Alto Networks is seeking a highly skilled technical support specialist to join our team. As a member of our technical support team, you will play a critical role in ensuring the success of our customers by providing timely and effective technical support.
About Us
We are a fast-growing organization that values innovation, collaboration, and diversity. Our mission is to be the cybersecurity partner of choice, protecting our digital way of life. We're committed to providing reasonable accommodations for all qualified individuals with a disability.
Salary Information
The estimated salary for this position is $120,000 - $180,000 per year, depending on location and experience.
Job Description
We lead with personalization and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond
At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office with some flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate on the industry's best cybersecurity solutions together
- You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors.
- You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.
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