Dream Travel Experience Specialist

hace 1 semana


Barcelona, Barcelona, España Exoticca A tiempo completo

Company Overview:

Exoticca is a pioneering online travel agency that has revolutionized the concept, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to creating life milestones.

Salary: The estimated salary for this position is between $40,000 and $60,000 per year, depending on experience and qualifications.

Job Description: As a Sales Agent of the Exoticca team, you are responsible for providing exceptional service to all our members and customers. With a great perspective on all our operations, managing the different countries we are operating in, providing a 24/7 service, your role consists in becoming one of our top travel agents within our Sales department.

Key Responsibilities:

  • Handle requests from customers who have expressed interest in Exoticca products, identify their needs, make recommendations, and review the benefits of an Exoticca experience
  • Apply best practices to identify consumers' budget, timeline, and decision-making processes with a high-end delivery
  • Demonstrate strong knowledge of our products and packages
  • Maintain operation integrity by following policies and procedures
  • Maintain individual goals and achieve company targets

Requirements:

  • Previous sales experience and a proven track record of success
  • Ability to interact, communicate, and negotiate effectively
  • A can-do spirit: you are coachable, highly motivated, and driven to succeed
  • High flexibility and schedule adaptation: you can work polyvalent schedules, including evenings, weekends, and holidays

Preferred Qualifications:

  • Previous contact center experience in the Travel industry (2 years)
  • Degree in Hospitality, Travel, Tourism or any relevant field
  • Knowledge of Salesforce, Amadeus or other CRM's
  • Sound knowledge of travel trends

Benefits:

  • Competitive compensation package
  • Highly ambitious commissioning plan
  • Flexible compensation management for diet, transportation, private health insurance with Cobee
  • Hybrid work model: Offices in Barcelona city
  • Travel packages at reduced prices
  • Unlimited coffee, team lunches, English/Spanish lesson, bi-annual company parties, afterworks
  • Referral bonus, if you bring people as talented as you


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