Dream Travel Experience Specialist
hace 1 semana
Company Overview:
Exoticca is a pioneering online travel agency that has revolutionized the concept, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to creating life milestones.
Salary: The estimated salary for this position is between $40,000 and $60,000 per year, depending on experience and qualifications.
Job Description: As a Sales Agent of the Exoticca team, you are responsible for providing exceptional service to all our members and customers. With a great perspective on all our operations, managing the different countries we are operating in, providing a 24/7 service, your role consists in becoming one of our top travel agents within our Sales department.
Key Responsibilities:
- Handle requests from customers who have expressed interest in Exoticca products, identify their needs, make recommendations, and review the benefits of an Exoticca experience
- Apply best practices to identify consumers' budget, timeline, and decision-making processes with a high-end delivery
- Demonstrate strong knowledge of our products and packages
- Maintain operation integrity by following policies and procedures
- Maintain individual goals and achieve company targets
Requirements:
- Previous sales experience and a proven track record of success
- Ability to interact, communicate, and negotiate effectively
- A can-do spirit: you are coachable, highly motivated, and driven to succeed
- High flexibility and schedule adaptation: you can work polyvalent schedules, including evenings, weekends, and holidays
Preferred Qualifications:
- Previous contact center experience in the Travel industry (2 years)
- Degree in Hospitality, Travel, Tourism or any relevant field
- Knowledge of Salesforce, Amadeus or other CRM's
- Sound knowledge of travel trends
Benefits:
- Competitive compensation package
- Highly ambitious commissioning plan
- Flexible compensation management for diet, transportation, private health insurance with Cobee
- Hybrid work model: Offices in Barcelona city
- Travel packages at reduced prices
- Unlimited coffee, team lunches, English/Spanish lesson, bi-annual company parties, afterworks
- Referral bonus, if you bring people as talented as you
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