Dutch Language Banking Professional
hace 1 mes
At Recruitment Direct, we're looking for a skilled Dutch Language Banking Professional to join our team in Madrid, Spain. This role offers a gross salary of €21,718 per year.
Job OverviewThis is an exceptional opportunity to provide top-notch customer support to Dutch-speaking banking clients. As a key member of our team, you'll be responsible for:
- Assisting customers with general banking inquiries and account access issues
- Managing back-office tasks, including responding to emails and other communication channels
- Presenting and informing customers about innovative digital banking products tailored for the Dutch market
You will be expected to adhere to transparency requirements, provide accurate product details, and uphold regulatory standards for client protection. Additionally, you'll monitor and report any application-related issues and meet defined quality standards and sales objectives.
RequirementsTo succeed in this role, you'll need:
- Proficiency in MS Office Suite (Excel, Word, PowerPoint, Access)
- Fluent Dutch language skills (C2 level)
- Strong customer orientation, empathy, and listening skills
- Excellent oral and written communication
- Analytical skills and quick learner
- Sales skills, social aptitude, and client interaction abilities
- Strong problem-solving capabilities
- Team-oriented with a proactive, results-driven mindset
We offer a competitive package, including:
- A gross salary of €21,718 per year
- 38.5 hours per week, with shifts from 2:00 p.m. to 10:00 p.m.
- Two days off weekly, plus two weekends off monthly
- Contract: Permanent
- Vacation: 32 calendar days annually
- Growth opportunities within a globally recognized service provider
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