Professional Banking Support Specialist

hace 4 días


Madrid, Madrid, España Jl Talent Partners A tiempo completo

We are seeking a highly skilled Professional Banking Support Specialist to join our client's team in Madrid. As a key member of the banking industry, you will be responsible for delivering exceptional customer service related to banking issues, account opening, password locks, transfers, and more.

Job Description

Key Responsibilities:

  • Provide customer support via phone, email, or other channels
  • Assist with back-office management tasks such as answering emails and providing information on banking products
  • Offer banking products to customers while complying with transparency, service information, and client protection regulations
  • Report and follow up on anomalies that arise in the application process

We offer a competitive salary package, including an estimated €25,000 - €35,000 per year, depending on experience and qualifications. Additionally, you will receive an indefinite contract, 32 calendar days of annual vacation time, and opportunities for growth within the company.

Requirements

To succeed in this role, you should possess:

  • Proficiency in English, German, or Dutch (or a combination of these languages)
  • Good writing and speaking skills
  • Intermediate Spanish language skills (desired but not required)
  • Analytical capacity and ability to acquire new knowledge autonomously
  • EU Citizenship or Residence card

We encourage applicants who are passionate about delivering exceptional customer service and have a strong analytical mindset. If you're looking for a challenging and rewarding career opportunity, please apply now



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