Cultural Ambassador and Host Family Engagement Specialist

hace 4 días


Málaga, Málaga, España Ef International Language Campuses A tiempo completo

About EF Malaga
EF Malaga is a leading international education provider, offering a range of programs that enable students to explore the world through language, travel, and education. Our organization has grown significantly over the past 50 years, with offices and schools in 51 countries worldwide.

Job Description:

The Cultural Ambassador and Host Family Engagement Specialist will play a pivotal role in promoting cultural exchange and fostering meaningful relationships between host families and students. This position involves identifying, recruiting, and supporting high-quality host families who can provide exceptional living experiences for our students.

Responsibilities:

  • Conduct outreach and recruitment efforts to engage potential host families, emphasizing the importance of cultural exchange and student well-being.
  • Maintain accurate digital records of host family applications, ensuring seamless communication and follow-up.
  • Develop and implement strategies to enhance host family satisfaction, addressing any concerns or issues promptly.
  • Foster strong relationships with existing host families, providing regular support and feedback to ensure their continued engagement.
  • Collaborate with the Accommodation Team to ensure smooth operations and effective problem-solving.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build trust and rapport with diverse stakeholders.
  • Possess a valid driving license and be comfortable with frequent travel within the designated area.
  • Demonstrated experience in customer service, sales, or telemarketing, with a strong track record of meeting targets and exceeding expectations.
  • Able to work independently and as part of a team, adapting to changing priorities and deadlines.
  • Proficient in Microsoft Office and Google Suite, with basic data entry and administrative skills.

Benefits:

  • Tuition fee reimbursement for continued education and professional development.
  • Discounts on EF programs globally, enabling opportunities for personal growth and exploration.
  • Personal Development Training Support, including Gallup Strength Finder training, to enhance leadership and teamwork skills.
  • Free use of EF Hello: a premium Language Learning App, promoting language acquisition and cultural immersion.
  • A dynamic and supportive work environment, with opportunities to collaborate with colleagues from diverse backgrounds.

Estimated Salary: £25,000 - £30,000 per annum, depending on experience and qualifications.



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