Accor Hotels Guest Service Associate

hace 3 días


Murcia, Murcia, España Accor Hotels A tiempo completo
Job Title: Accor Hotels Guest Service Associate

We are seeking a highly skilled and dedicated Guest Service Associate to join our team at Accor Hotels. As a key member of our hospitality staff, you will be responsible for ensuring the highest standards of guest satisfaction and service excellence.

About the Role:
  • You will be the first point of contact for guests, handling check-ins, check-outs, and resolving any issues that may arise during their stay.
  • You will work closely with other departments to ensure seamless service delivery and maintain a high level of cleanliness in the guest rooms and public areas.
Key Responsibilities:
  • Maintain accurate records and complete tasks efficiently, adhering to company policies and procedures.
  • Assist in maintaining stock levels, ordering supplies, and performing daily housekeeping duties as required.
  • Participate in ongoing training and development programs to enhance your skills and knowledge.
  • Work effectively in a fast-paced environment, demonstrating adaptability and flexibility as needed.
Requirements:
  • A minimum of 1-2 years of experience in a customer-facing role within the hospitality industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests from diverse backgrounds.
  • High school diploma or equivalent required; associate's or bachelor's degree in hospitality or a related field preferred.
Salary Information:

The estimated annual salary for this position is $45,000 - $60,000, depending on experience and qualifications.

Benefits:
  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


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