Business Development Manager

hace 7 días


Laza, Orense, España Dtc Jobs A tiempo completo

About Dtc Jobs

At Dtc Jobs, we're not your typical job or recruiting platform; we're a portfolio company which does the hiring, team building and training for verified 7-8 figure companies in the ecommerce and agency industry. We work with companies that are on the continuous lookout for A-Players, which in this case if you're reading this, would be you. With us, you have the opportunity to get matched personally to multiple jobs & companies verified by us.

Our Unique Approach

We maintain a high demand, low competition environment with rates way above the market and trainings literally on the market leader standard due to our acceptance rate of only 2%. This means you'll have access to top-notch opportunities and expert guidance throughout your career journey.

Job Description

We're seeking a highly skilled Customer Success Manager to join our team As a key member of our organization, you will be responsible for developing and maintaining strong relationships with clients to ensure their success and satisfaction. You will act as the primary point of contact for customer inquiries and issues, providing timely and effective solutions. Additionally, you will collaborate with internal teams to align customer needs with company offerings, monitor and analyze customer metrics to identify opportunities for improvement and growth, and lead customer success initiatives and projects to enhance client engagement and retention.

What We're Looking For

  • Senior-level experience in customer success or a related field, preferably within E-Commerce or DTC;
  • Excellent communication skills in English, both written and verbal;
  • Proven track record of managing client relationships and driving customer satisfaction;
  • Ability to work independently and manage multiple priorities in a remote setting;
  • Familiarity with CET time zone operations and flexibility to work 30-40 hours per week;

Estimated Salary: $85,000 - $110,000 per year

Benefits and Opportunities

We offer a competitive salary range of $85,000 - $110,000 per year, based on experience and qualifications. Our package also includes additional benefits such as opportunities for professional growth and development, flexible working arrangements, and a supportive team environment.



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