Global Service Delivery Expert
hace 1 semana
SD Worx is a leading European provider of Payroll & HR services with a global presence. We strive to bring people solutions to life and turn HR into a valuable resource for our clients and their teams.
Our Offerings
- Medical insurance fully paid by SD Worx for employees and their dependents (with upgrade options)
- Flexible pay packages and allowances for transport, internet, and mobile
- Dynamic work environment with flexible hours, remote work options, and laptop and equipment provision
- 25 days of leave on a full-time basis, workation opportunities, and learning and career growth
The Role
We are seeking an experienced Service Delivery Manager to oversee the operational follow-up of international medium and large clients. This challenging role requires excellent communication skills, commercial drive, and a passion for customer satisfaction.
Responsibilities
- Monitor and follow up on client relationships and agreements
- Ensure service delivery and invoicing meet client needs
- Apply governance models with regular reviews and reporting
- Maintain client relationships and identify challenges for proposal development
- Advise clients and communicate effectively, both verbally and in writing
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