Global Service Delivery Director

hace 6 días

Barcelona, Barcelona, España Jobbatical A tiempo completo

Job Title: Global Service Delivery Director

Job Summary:

We are seeking a highly experienced Global Service Delivery Director to lead our Global Mobility services in the markets we operate in. The successful candidate will be responsible for creating and executing a roadmap to launch and improve our services, collaborating with the Revenue team to set ambitious revenue targets, and designing and executing a scalable service delivery strategy.

Key Responsibilities:

  • Create and execute a roadmap to launch and improve Global Mobility services in the markets Jobbatical operates in
  • Collaborate with the Revenue team to set ambitious revenue targets for Jobbatical services
  • Collaborate with the Product team to design and leverage features to accelerate productivity and scale delivery output
  • Design and execute a scalable service delivery strategy
  • Oversee expansion strategy to new territories
  • Hire and provide leadership, direction and mentoring to your team leads to build operational excellence
  • Design and execute country playbooks to maximize productivity in delivery. Coordinate collaboration across all our locations

Qualifications:

  • At least 5+ years experience in building up and leading B2B global mobility teams
  • You should bring a unique leadership style to the table and understand qualities like empathy, collaboration, delegation, emotional intelligence, and influence
  • You have an ability to think creatively and strategically, have the ability to multi-task and work comfortably under pressure, to identify issues and work to resolve them in partnership with business leaders and have an ability to operate effectively under pressure and deliver results
  • Have a proven record of success, whether through leadership roles in extracurricular activity, experience at a top-tier company or startup, quickly taking on responsibilities, or earning competitive awards
  • Great adaptability to changing business environments, experience of working for a business within a fast-paced and competitive environment
  • Are curious by nature and interested in making an impact
  • Experience in managing budgets
  • Fluent in English and other languages is a plus

Additional Information:

We are a remote-friendly company, so you can work from your home office anywhere in the world.

Our offer to you includes:

  • Strong compensation package, including company share options
  • Wellness and educational perks
  • 3 YOLO days annually
  • 28 Days annual holiday
  • Flexible working time
  • Annual offsite and other team events

You can learn more about the company and the team here: https://jobbatical.com/about

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