AI Conversational System Manager

hace 5 días


Barcelona, Barcelona, España Sopra Steria USA A tiempo completo
Responsibilities:
  • Lead a team of up to 3 people in managing Service Management priorities, defining quarterly priorities, and overseeing their delivery.
  • Drive strategically selected topics, such as customer revenue planning and customer targeting, to support business growth.
  • Shape the strategic business roadmap for the implementation of Conversational AI solutions.
  • Participate in the definition of key indicators and relevant parameters of the service, including costs, quality, capacity, business continuity, and IT security.

In addition to the above responsibilities, you will also engage and maintain strong relationships with customers, clients, and suppliers to ensure smooth collaboration.

Estimated salary: $130,000 - $190,000 per year, depending on experience and qualifications.



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