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Senior Conversational AI Strategist
hace 2 meses
Company Overview
Soprasteria is a renowned European world leader in consulting, digital services, and software development with 56,000 employees in almost 30 countries and more than 4,000 employees in Spain. We focus on people; their growth and professional development is what makes us grow and improve constantly.
About the Role
We are seeking an experienced Senior Conversational AI Strategist to join our team as a Full-time permanent contract position. The estimated annual salary for this role is approximately €90,000 - €120,000, depending on experience. In addition to a competitive salary, we offer 23 days of annual leave, continuous training opportunities, life and accident insurance, and a flexible benefits program.
Job Description
As a Senior Conversational AI Strategist, you will be responsible for managing customer relationships and overseeing ITIL-based process management for world-class AI Conversational System solutions within the company. You will possess extensive cross-domain knowledge of AI-driven technologies and business processes related to conversational interfaces.
- Lead a team of up to 3 people in managing Service Management priorities, defining quarterly priorities, and overseeing their delivery.
- Drive strategically selected topics, such as customer revenue planning and customer targeting, to support business growth.
- Shape the strategic business roadmap for the implementation of Conversational AI solutions.
- Participate in the full IT process by providing and developing cost-effective IT services that contribute to the company's service portfolio.
- Coordinate standard solutions and customer needs, managing both human and technical resources effectively.
- Engage and maintain strong relationships with customers, clients, and suppliers to ensure smooth collaboration.
Required Skills and Qualifications
To be successful in this role, you will need:
- A background as a Senior Consultant with experience steering up to 3 people and driving operatively selected topics.
- A strong understanding of IT Service Management (ITIL) and/or IT Project Management.
- The ability to think strategically and self-organize your work.
- Experience working with international teams in a multicultural environment.
- Minimum of 5 years' experience as a Project Manager.
- Proficiency in languages: German and Spanish is a plus.
Benefits
We offer a range of benefits to support your career development and well-being, including:
- Full-time permanent contract.
- 23 days annual leave.
- Continuous training opportunities: technical and transversal skills and languages.
- Life and accident insurance.
- Flexible benefits program (health insurance, meal vouchers, childcare vouchers, mobility, and training).
