E-commerce Onboarding Expert with Multilingual Skills

hace 1 semana


Barcelona, Barcelona, España D-Edge A tiempo completo
Job Description

We are seeking a highly skilled E-commerce Onboarding Expert to join our team at D-Edge. This role involves ensuring the successful activation and implementation of our e-commerce solutions for hotels worldwide.

About Us

D-Edge is a leading provider of cloud-based e-commerce solutions for the hospitality industry. With over 500 experts located in more than 20 countries, we provide localized support, services, and tools to help hotels develop their online visibility and sales.

Key Responsibilities
  • Ensure successful activation and implementation of D-Edge Suite products according to guidelines and checklists
  • Guide and animate training sessions for customers
  • Be the first point of contact for new hotels, understanding their needs and providing tailored services
  • Set up products included in the contract for hotels
  • Follow the onboarding journey and collect necessary information from clients and account managers
Requirements

To succeed in this role, you will need:

  • A strong analytical mindset and attention to detail
  • Excellent communication and problem-solving skills
  • Experience working with b2b technology companies or hotels
  • Knowledge of the Hospitality, GDS, or OTA industries
  • Proficiency in English and German languages
Benefits

We offer a competitive salary of around $60,000 per year, along with a range of benefits including health insurance, Accor Employee Card, and opportunities for career development and internal moves.



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