Multilingual Service Expert in Czech Republic

hace 3 semanas


Barcelona, Barcelona, España Nordicjobsworldwide A tiempo completo
About the Role

As a Multilingual Service Expert in Brno, Czech Republic, you will play a vital part in resolving customer claims with professionalism and fairness. Your ability to manage and investigate claims thoroughly will ensure compliance with company policies and procedures.

Key Responsibilities
  • Manage and resolve customer claims efficiently
  • Investigate claims meticulously and determine the appropriate course of action
  • Maintain compliance with company policies and procedures
Requirements

We are seeking a highly skilled professional who possesses strong communication, interpersonal, and problem-solving skills. You should be proficient in Portuguese (C2+) and English (B2+), with excellent analytical and data-driven decision-making abilities.

  • Fluency in Portuguese (C2+) and English (B2+)
  • Strong communication, interpersonal, and problem-solving skills
  • Ability to multitask effectively and prioritize workload in a fast-paced environment
  • Experience with relevant software systems (e.g., CRM, claims management software)
Benefits

Our company offers a range of benefits to support your well-being and career growth, including:

  • Hybrid work model for flexibility and work-life balance
  • Long-term and stable cooperation for job security
  • Performance bonus for outstanding performance
  • Financial appraisal for referring friends and acquaintances
  • Monetary compensation for night shifts and compensation days for working during Czech state holidays
  • Meal allowance for convenience
  • Multisport card for fitness enthusiasts
  • Benefit card for employee perks
  • Organized training sessions for upskilling and professional development
  • 25 days of paid leave for relaxation and rejuvenation
  • Modern offices in the heart of Brno for a productive work environment
About Us

Nordic Jobs Worldwide is a leading multilingual recruitment specialist agency connecting talent from various countries. We match exciting jobs with multilingual talent across Europe, helping over 3000 people find their dream job with our 300+ partners in over 30 countries.



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