Multilingual Technical Support Specialist in the Heart of Europe
hace 1 semana
Are you looking for a challenging role that combines your language skills with technical expertise? As a Dutch-Speaking Service Desk Agent at Multilingual Jobs Worldwide, you will be the first point of contact for employees of a leading European energy company.
The successful candidate will have excellent communication skills in both Dutch and English, as well as a strong motivation to work in the IT service desk field. Initial experience in service desk or tech support is desirable but not necessary, as comprehensive training will be provided.
Your primary responsibilities will include:
- Providing top-notch customer service via email, phone, chat, or ticketing systems
- Resolving hardware and software issues independently, using guidelines and resources as needed
- Escalating complex problems to higher-level support teams when necessary
In return for your hard work and dedication, you can expect a competitive salary of around 40,000 EUR per year (based on the Czech Republic's cost of living), plus a range of benefits and perks that make this role truly special.
Some of the highlights of this job include:
- A hybrid work model that allows you to balance remote work with in-office collaboration
- 25 days of paid leave per year, so you can relax and recharge
- A performance bonus scheme that rewards your achievements
- Meal allowances and multisport cards to help you maintain a healthy work-life balance
- Expat assistance services to support your relocation
- Relocation packages for those moving from other EU countries
- Team building activities and long-term career prospects to help you grow professionally
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