Front Line Hospitality Ambassador

hace 3 días


Madrid, Madrid, España Heritage Madrid Hotel A tiempo completo

About Heritage Madrid Hotel

Heritage Madrid Hotel is a renowned hospitality establishment that prides itself on delivering exceptional guest experiences. As a Front Line Hospitality Ambassador, you will play a pivotal role in shaping the hotel's reputation for excellence.

Salary Information

The estimated salary for this position is €25,000 - €35,000 per annum, depending on experience and qualifications. This compensation package reflects the hotel's commitment to attracting and retaining top talent.

Job Description

A Front Line Hospitality Ambassador is responsible for providing prompt and courteous service delivery to all guests. As a key influencer in guest satisfaction, you will ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities include working as a team within all departments, ensuring the timely and efficient operation of the food and beverage Haroma's restaurant.

You will have complete knowledge of the menus, beverages, services, and facilities provided by the hotel. Continuously developing your professional skills will further increase guest satisfaction. Maintaining a safe and hygienic work area and upholding the privacy rights of guests are also essential aspects of this role.

Required Skills and Qualifications

  • Prior experience in Food & Beverage/Restaurant operations
  • Proficiency in Spanish and English
  • Passion for excellent service
  • Excellent team-worker

Benefits

As a valued member of the Heritage Madrid Hotel team, you can expect a comprehensive benefits package, including competitive salary, opportunities for career growth, and a supportive work environment.


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