Hospitality Ambassador

hace 4 semanas


Madrid, Madrid, España Accor A tiempo completo
Job Title: Hospitality Ambassador

Welcome to a role that allows you to be at the heart of the life of a hotel and to open the doors to a fulfilling daily life within an international group.

Your key responsibilities will include:

  • Ensuring a personalized and warm welcome for all guests
  • Providing exceptional customer service and ensuring the well-being of our guests
  • Managing online and phone reservations, as well as check-in and check-out tasks
  • Liaising with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests' needs
  • Confirming group reservations and arranging personalized services for VIP customers and event attendees

We are looking for a team player with a strong sense of interpersonal skills, who is attentive to the needs of guests and has a desire to grow in this sector.

As a Hospitality Ambassador, you will become a Heartist and be part of an international company with opportunities for development and career growth.

What we offer:

  • Be part of an international company
  • Work for a leader brand as Accor present in 110 countries
  • Development and career opportunities
  • Benefits according to the role
  • Accor discounts card

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.


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