Customer Success Engineer, French Speaking

hace 3 semanas


Barcelona, Barcelona, España Dynatrace A tiempo completo

About the Role:

Dynatrace is seeking a skilled Customer Success Engineer to build and maintain strong relationships with our largest, most complex, and valuable customers. As a trusted strategic advisor, you will ensure the successful deployment and adoption of our products and services.

Key Responsibilities:

  • Constantly exceed customer expectations by providing exceptional service and support.
  • Triage, diagnose, and resolve complex configuration issues with Dynatrace solutions and integrations.
  • Develop and implement strategic plans to achieve technical objectives and long-term goals.
  • Provide expert guidance and advice to customers on product adoption and usage.
  • Collaborate with cross-functional teams to identify opportunities for Dynatrace usage and growth.

Requirements:

  • Experience in a customer-facing role, with a strong understanding of technical solutions and product adoption.
  • Excellent communication, problem-solving, and analytical skills.
  • Ability to work in a fast-paced, dynamic environment with multiple priorities and deadlines.


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