Technical Support Specialist in Greece

hace 7 días


Valencia, Valencia, España Head Hunt International A tiempo completo

Overview
Norwegian Customer Service Representative - Athens, Greece

We are seeking an experienced customer service professional to join our team in Athens, Greece. Our client provides excellent opportunities for those who want to work with leading technology companies and experience the world of computer software, consumer electronics, and online platforms.

Job Description
What You Will Do:
* Identify customers' needs and provide solutions, including sales
* Guide customers through billing inquiries, transactions, and issue resolution in a timely manner
* Assist customers with order placement and related issues
* Answer customer inquiries, troubleshoot technical issues, and assist with account problems
* Follow standard diagnostic procedures to handle frequently asked questions effectively
* Turn every customer into a satisfied one
* Exchange ideas and solutions with colleagues

Requirements
* Fluent Norwegian language skills
* Excellent communication skills
* Sales experience with consumer products and services (an asset)
* Technical research skills to troubleshoot customer problems
* Advanced internet research skills
* Empathetic personality with strong communication skills
* Positive and adventurous attitude
* A willingness to learn and absorb knowledge and experience

On Offer
* Complete relocation support to Greece, including flight tickets, accommodation, and house searching assistance
* Competitive monthly salary: €2,500 plus 2 extra salaries per year (Source: Salary.com)
* Healthcare benefits and numerous discounts
* Full training by certified instructors
* Professional growth and development opportunities
* Special events and community initiatives
* Free online Greek language courses
* State-of-the-art premises with relaxing break areas

About Us
We are Head Hunt International, a Great Place to Work-Certified company that values diversity and offers equal opportunities to all. We strive to create a positive and inclusive work environment that fosters personal and professional growth.



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