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Guest Experience Ambassador

hace 2 meses

Barcelona, Barcelona, España Marriott International, Inc. A tiempo completo

Job Summary

We are seeking a skilled Guest Experience Expert to join our team at Marriott International, Inc. As a Guest Experience Expert, you will be responsible for delivering exceptional guest experiences and ensuring that our guests have a memorable and unique stay with us.

Key Responsibilities

  • Process operational needs and address guest requests in a timely and efficient manner.
  • Complete reports and provide updates on guest experiences.
  • Share knowledge of the local area and provide recommendations to guests.
  • Ensure that all guest interactions are professional and courteous.
  • Work collaboratively with other team members to achieve guest satisfaction goals.

Requirements

  • High school diploma or equivalent required.
  • No prior work experience is necessary, but a passion for delivering exceptional guest experiences is essential.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Marriott International, Inc. is an Equal Opportunity Employer