Guest Operations Coordinator
hace 2 semanas
About Ukio
We're a dynamic startup disrupting the traditional residential real estate market, providing fully furnished and artfully designed apartments for stays starting at one month. Our mission is to empower individuals to live where they want, when they want.
We're backed by Europe's top Venture Capital firms and have successfully raised a Series A investment round of €27 million to propel our growth throughout Western Europe.
Our Culture
We value diversity, compassion, and honesty above all else in our team. We're a collaborative and results-driven group of individuals who take on and build up projects from scratch.
We're creators who embrace dynamic environments and are looking for like-minded folks to join our team.
Role
As a Junior Guest Operations Coordinator, you'll oversee the entire booking lifecycle, from initial reservation to post-checkout, ensuring smooth operations and high customer satisfaction.
You'll assist guests directly with inquiries, provide local recommendations, and resolve any challenges they may face.
Acting as the main point of contact between departments, you'll coordinate cross-departmental efforts to ensure bookings are handled efficiently, on time, and to everyone's satisfaction.
Responsibilities
- Oversee and manage the entire lifecycle of bookings from initial booking to post-checkout
- Ensure all processes are completed accurately, efficiently, and on time
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