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Global Customer Service Professional
hace 2 meses
We are seeking a highly motivated and organized Global Customer Service Professional to join our team at Agilent Technologies. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences and ensuring the highest level of satisfaction.
About the RoleThe successful candidate will be responsible for providing accurate information, solving problems, and serving in a variety of pre-sales and post-sales functions. You will serve as a liaison between customers and internal organizations to resolve inquiries and manage the end-to-end customer experience.
Key Responsibilities- Process formal quotes and orders with accuracy and responsiveness
- Interface with sales and customers to provide accurate information and solve problems
- Serve as a liaison between customers and internal organizations
- Manage and coordinate the end-to-end customer experience
To succeed in this role, you will need:
- Excellent written and verbal communication skills in English, Spanish, and French
- Time management, multitasking, and effective prioritization skills
- Demonstrated customer service focus and strong problem-solving skills
- Strong computer and systems skills, including accurate data entry
- Able to work cohesively with diverse teams and communicate effectively
As a valued member of our team, you can expect:
- A competitive compensation package, including salary and benefits
- Opportunities for career growth and development in an international company
- A dynamic and inclusive work environment built on integrity, sharing, and trust
At Agilent, we offer a range of benefits that support your well-being and professional growth. These include:
- Company pension scheme
- Private healthcare
- Lunch vouchers
- Gym funding
- Much more
Salary Range: $60,000 - $80,000 per year, depending on location and experience.
