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Business Development Manager

hace 2 meses

Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

Teleperformance Spain, a leading provider of customer experience management and contact centre business process outsourcing, is seeking an experienced Sales Cluster Manager to join its team.

About the Role:

The ideal candidate will be responsible for designing and implementing sales strategies, performance management, stakeholder engagement, and operational efficiency. The successful applicant will have a strong track record in sales leadership, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Main Responsibilities:

  • Develop and execute sales strategies to drive business growth
  • Analyze performance data to inform business decisions
  • Maintain strong relationships with stakeholders, including employees, managers, and clients
  • Identify opportunities to improve operational efficiency and implement changes
  • Monitor and report on team performance, providing actionable insights to inform future strategy

Requirements:

  • Minimum 12 months' experience as a Team Manager or similar role
  • Consistent winning attitude, strong people orientation, and structured strategy
  • University degree or equivalent experience
  • Excellent level of English
  • Strong presentation, analytical, and problem-solving skills
  • Ability to work with multiple projects simultaneously in a complex environment

Benefits:

  • Full-time position (39 hours per week, Monday to Friday)
  • Permanent Contract
  • Competitive Salary: €65,000 - €80,000 per annum
  • Referral Program: Bring a Friend and receive a Referral fee (up to €2,000)
  • A permanent presence of coaches who will facilitate personal and professional development
  • Established career path to grow within the project
  • Employment with the world's largest provider of contact center services
  • Excellent work environment, great colleagues, social arrangements, and personal development

About Teleperformance Spain:

With over 4,700 employees in 10 sites, certified with Great Place to Work and Top Employer, Teleperformance Spain is a dynamic and growing organization that values its employees and provides a supportive and inclusive work environment.