Key Account Manager
hace 2 semanas
About the Role:
We are seeking an exceptional Key Account Manager to join our team at Too Good To Go. As a Key Account Manager, you will be responsible for working with a portfolio of our most prominent brands within the supermarket segment in Spain.
Your mission will be to engage with key stakeholders to ensure correct use of our service, optimise store engagement, improve performance, and increase supply. You will also be responsible for identifying feedback trends from data and conversations with stores and escalating to key stakeholders to find solutions.
Key Responsibilities:
- Support key stakeholders and stores to use Too Good To Go and our systems, providing training to new managers and staff.
- Engage key stakeholders and store staff on fighting food waste.
- Ensure stores are maximising their supply so no food is being wasted.
- Identify feedback trends from data and conversations with stores and escalate to key stakeholders to find solutions.
- Ensure stores have good experiences with our customers and take action to improve store quality.
- Administrative tasks, including mass updates for public holidays, and ensuring store information is up to date and accurate, reporting to key accounts.
Requirements:
- You have a significant experience in account management or business development in the supermarket segment.
- You have previous knowledge of Spain's Retailer environment.
- You possess great communication skills, with the ability to effectively and quickly connect with partners over the phone and email.
- You have good negotiation skills to communicate upselling proposals to key stakeholders.
- You are fully proficient in Spanish and English (C1).
About Us:
Too Good To Go is a certified B Corporation with a mission to empower everyone to take action against food waste. We are a rapidly growing team with a community of 89 million registered users and active partners across 19 countries. We have already saved 307 million meals from going to waste, avoiding almost tonnes of CO2e. We were named in FastCompany's March 2022 list of the World's Most Innovative Companies, and were honoured to be included in TIME's list of the 100 Most Influential Companies of 2022.
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