Tourism and Hospitality Sales Professional in Barcelona
hace 3 semanas
We are seeking a highly motivated and customer-oriented Tourism and Hospitality Sales Professional to join our team in Barcelona. The ideal candidate will have excellent communication skills, be fluent in English and Polish or French, and possess a strong desire to work in a dynamic environment.
The primary responsibilities of this role include:
- Customer Interaction: Responding to customer inquiries via phone and email to understand their booking requirements and preferences, and providing accurate and timely information about available options, pricing, and terms.
- Booking Management: Processing bookings efficiently using booking systems or software, ensuring accuracy in details such as dates, boat types, amenities, and any special requests.
- Reservation Handling: Confirming bookings, issuing booking confirmations, and processing payments or deposits as required.
- Sales Assistance: Assisting customers in choosing the most suitable options based on their needs and budget, upselling additional services or amenities where appropriate.
- Product Knowledge: Maintaining up-to-date knowledge of products and services offered, including boat types, facilities, and promotional offers, to effectively communicate with customers and address their inquiries.
Requirements:
- Excellent communication and customer-oriented approach.
- Solution and result-driven person.
- Flexible, easygoing, and adaptable team player with a positive 'can-do attitude'.
Benefits:
- 27 vacation days per year.
- Permanent contract.
- Home office-like working option (5 days per quarter).
- ESOP plan (share of the company profit) + quarterly bonus (depending on individual performance).
- 10% Discount for renting a boat.
- Referral bonus (300 euros).
- Coffee, tea, cookies, fruit & more at the office.
- Office in Plaza Urquinaona with amazing views.
- Working in an international and friendly environment - you never know, if English, German, Italian, or another language will be spoken.
- Team events
- Dog-friendly office.
Please note that this position is on-site, requiring registration with the tax authorities in Spain (NIE), and we do not offer relocation assistance. This role involves working on shifts. More details will be provided during the prescreening call.
Compensation: 1900€ - 2500€ (base salary) + shift allowance + commissions from sales.
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