Global Account Manager
hace 1 mes
Job Summary:
Chubb is seeking a talented individual to join our team as a Client Services Executive in our Madrid office. As a key member of our Global Services team, you will be responsible for providing exceptional account management services to our clients, ensuring seamless delivery of policy documentation and administrative tasks.
Key Responsibilities:
- Ensure high-quality service delivery to clients, meeting agreed service standards and corporate guidelines.
- Build strong relationships with underwriters, clients, brokers, and other stakeholders, serving as the primary point of contact for service matters.
- Support business development and client relationship activities, driving growth and retention.
- Collaborate with global client service executives and underwriters to handle accounts and activities.
- Assist with ongoing projects to improve the Global Services Department.
Requirements:
- Native or advanced German language skills.
- Professional English language skills.
- Desirable experience in the insurance industry, with a preference for multinational insurance projects.
- Strong customer service skills, attention to detail, and a customer-centric attitude.
- Problem-solving and decision-making skills, with the ability to work independently and as part of a team.
What We Offer:
- Competitive compensation and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
Our Values:
- Integrity: acting with honesty and transparency.
- Client Focus: delivering exceptional service and quality.
- Respect: valuing diversity, equality, and inclusion.
- Excellence: striving for continuous improvement and excellence.
- Teamwork: collaborating and supporting each other to achieve shared goals.
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