Business Travel Experience Specialist
hace 3 días
Company Overview
We are a global Customer Experience Specialist, with a presence in over 50 countries and more than 50,000 employees. Our company was founded by two French entrepreneurs in the year 2000 and has since become an international leader in our field.
Salary
The salary for this role is €1650 per month, plus a performance-based bonus of up to €200 per month. This makes for a total monthly compensation of up to €1850.
Job Description
As a Business Travel Experience Specialist, you will be responsible for providing exceptional customer service to business travelers. Your duties will include answering travel-related questions, making new flight reservations, and changing existing reservations in Amadeus. You will also be responsible for checking rules and regulations for tickets regarding cancellation and change, and informing customers on the methods being used to resolve problems and the support options available.
Responsibilities
* Offer support and answer travel-related questions to business customers before, during, and after their travels* Make new flight reservations and change existing reservations in Amadeus* Check rules and regulations for tickets regarding cancellation and change* Inform customers on the methods being used to resolve problems and the support options available
Required Skills and Qualifications
To succeed in this role, you will need to have a native level of Norwegian and a good level of English. You should also have previous working experience within hospitality, and experience in Amadeus and ticketing skills would be a big plus. Additionally, you should have a professional attitude, strong written and verbal customer service skills, and be willing to learn and develop new skills. You should also have a user-level knowledge of computer technology, be dynamic and self-motivated, open-minded, a real team player, and willing to work in an international and multicultural environment. Finally, you must hold EU citizenship or a valid work permit for Spain.
Benefits
This role offers a full-time position with either Monday-Sunday 08:00-19:00 or Monday-Sunday 14:00-00:00. The salary is competitive, and you will also receive a performance-based bonus. You will have the opportunity to work in a challenging and fast-paced environment, collaborate with some of the biggest brands in the industry, and be part of a multicultural and international team. You will also receive fully paid training, professional development, and career evolution opportunities.
What's in it for you?
A challenging and rewarding career opportunity in a global company
A competitive salary and performance-based bonus
The opportunity to work in a multicultural and international environment
Fully paid training, professional development, and career evolution opportunities
Your Future Company
We are a global Customer Experience Specialist, with a presence in over 50 countries and more than 50,000 employees. Our company was founded by two French entrepreneurs in the year 2000 and has since become an international leader in our field.
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