Travel Industry Career Specialist
hace 6 horas
Company Overview
We are a dynamic travel company based in Benalmádena, Málaga, with a strong focus on community, development, and diversity. Our team is dedicated to providing world-class customer service and ensuring the success of our clients.
Job Description
We are seeking a highly skilled Travel Industry Career Specialist to join our team. As a key member of our team, you will be responsible for delivering exceptional customer experiences through email, phone calls, and messages from B2B customers worldwide. Your tasks will include making new flight reservations, changing existing reservations, checking rules and regulations, and accurately logging all interactions via Client's Contact Management System.
Estimated Salary: €25,000 - €35,000 per annum, depending on experience.
Benefits
Our comprehensive benefits package includes a relocation package, paid education program, professional challenges, and career opportunities in customer service. You will also enjoy web health program initiatives, social activities, and a professional work environment.
Required Skills and Qualifications
To succeed in this role, you must be fluent in English (B2) and have native-level Danish language skills. You should have experience in GDS, HS Diploma or equivalent, and travel business experience. Amadeus reservation skills and experience with e-ticketing are also desirable. Strong communication and negotiation skills, problem-solving abilities, and computer handling skills are essential.
About Snaphunt
We are a multi-lingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta. Our mission is to help people get great jobs abroad and feel safe in their transition to a life in a new country.
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