Career Opportunities in Customer Service

hace 6 horas


Málaga, Málaga, España Snaphunt A tiempo completo

**About Snaphunt**

Snaphunt is a multi-lingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta. Our mission is to help people get a great job abroad and feel safe in their transition to a life in a new country.

**Job Overview**

We are seeking an experienced Travel Agent to join our team in Benalmádena, Málaga, Spain. As a key member of our customer service team, you will be responsible for ensuring that our clients receive a world-class experience.

**Job Responsibilities**

Your main tasks will include:

  • Handling support queries from business customers before, during, and after travel.
  • Making new flight reservations in Amadeus.
  • Changing existing reservations in Amadeus.
  • Ensuring call resolution in a timely manner while maintaining the highest level of quality support.

**Requirements**

To be successful in this role, you should have:

  • A native-level command of Dutch and fluency in English (B2).
  • Experience in GDS and the travel industry.
  • A high school diploma or equivalent.
  • Amadeus reservation skills.
  • Strong communication and negotiation skills.
  • Excellent problem-solving skills with the capability of research and identification of the right information.

**What We Offer**

As a Travel Agent at Snaphunt, you can expect:

  • An estimated salary of €25,000 - €35,000 per year, depending on experience.
  • Ongoing training and feedback to strengthen your career in the travel industry.
  • A relocation package to assist with travel expenses and arrival in Spain.
  • A professional work environment with a focus on community, development, and diversity.
  • Paid education programs and opportunities for career growth.
  • A comprehensive benefits package including health insurance, retirement savings plan, and more.

**If You're Interested**

Please submit your application to take the next step in your career as a Travel Agent at Snaphunt.



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