Career Opportunities in Customer Service
hace 6 horas
**About Snaphunt**
Snaphunt is a multi-lingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta. Our mission is to help people get a great job abroad and feel safe in their transition to a life in a new country.
**Job Overview**
We are seeking an experienced Travel Agent to join our team in Benalmádena, Málaga, Spain. As a key member of our customer service team, you will be responsible for ensuring that our clients receive a world-class experience.
**Job Responsibilities**
Your main tasks will include:
- Handling support queries from business customers before, during, and after travel.
- Making new flight reservations in Amadeus.
- Changing existing reservations in Amadeus.
- Ensuring call resolution in a timely manner while maintaining the highest level of quality support.
**Requirements**
To be successful in this role, you should have:
- A native-level command of Dutch and fluency in English (B2).
- Experience in GDS and the travel industry.
- A high school diploma or equivalent.
- Amadeus reservation skills.
- Strong communication and negotiation skills.
- Excellent problem-solving skills with the capability of research and identification of the right information.
**What We Offer**
As a Travel Agent at Snaphunt, you can expect:
- An estimated salary of €25,000 - €35,000 per year, depending on experience.
- Ongoing training and feedback to strengthen your career in the travel industry.
- A relocation package to assist with travel expenses and arrival in Spain.
- A professional work environment with a focus on community, development, and diversity.
- Paid education programs and opportunities for career growth.
- A comprehensive benefits package including health insurance, retirement savings plan, and more.
**If You're Interested**
Please submit your application to take the next step in your career as a Travel Agent at Snaphunt.
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