Logistics Coordinator for Travel Operations
hace 11 horas
About Pinnacle Travel Group
Pinnacle Travel Group is a fully integrated Western Australian family-owned company that focuses on providing excellence in transportation services across land and sea. Our goal is to deliver safe and timely transport while ensuring the best possible passenger experience.
The Role
We are seeking a Logistics Coordinator to join our operations team based in Malaga, working closely with the Personnel and Transport Coordinator. Your primary responsibility will be assisting with scheduling, planning & employee coordination to facilitate the smooth operation of our growing travel & tourism demands.
Key Responsibilities
* Greet and communicate with customers, team members, and stakeholders in a professional manner
* Roster drivers efficiently, adhering to the company's Fatigue Management Policy and Safe Driving Policy
* Liaise with drivers regarding availability and work requirements
* Collaborate with the reservations department to facilitate and encourage future bookings
* Assist with accurate scheduling, planning, and coordinating services, drivers, and fleet with the support of the operations team
* Perform general administrative duties to ensure compliance and day-to-day business operations
* Respond promptly to breakdowns or service delays, minimizing impacts to clients and ensuring timely communications to all stakeholders
* Maintain accurate records, directing drivers, and ensuring operational procedures align with the Department of Transport Omnibus Operator Standards Scheme Vehicle Maintenance Program
* Monitor the company's digital radio network and GPS tracking system
* Foster a positive, supportive, and proactive working environment
* Maintain, update, and store documents, data, and files
* Participate in rotational on-call duties during evenings and weekends
Requirements
* Proven experience in rostering or scheduling
* Understanding of travel, transport, or logistics operations (highly desirable)
* Knowledge of fatigue management and chain of responsibility
* Excellent organizational, interpersonal, and communication skills
* Ability to react and resolve issues with urgency
* Geographical knowledge of Perth's metropolitan area and country towns (beneficial)
Benefits
* A friendly and welcoming work environment
* Flexible working arrangements
* Ongoing training and support
* Opportunities to work on exciting projects
* Encouragement to develop your career as the business grows and innovates
Estimated Salary: $55,000 - $65,000 per annum
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