Transport Operations Coordinator

hace 4 semanas


Málaga, Málaga, España Pinnacle Travel Group A tiempo completo

About the Role: Pinnacle Travel Group is seeking a skilled Transport Operations Coordinator to join our Operations team in Malaga. This full-time position will report to the Operations Manager and be an essential part of our operations team.

About the Company: A fully integrated Western Australian family-owned company, PINNACLE TRAVEL GROUP focuses on providing excellence in transportation services across land and sea. We prioritize safe and timely transport, striving to deliver the best possible passenger experience.

The Job: As a Transport Operations Coordinator, you will be responsible for assisting the Personnel and Transport Coordinator with scheduling, planning & employee coordination to facilitate the smooth operation of our growing travel & tourism demands. Your key responsibilities will include:

  • Communicating with customers, team members, and stakeholders in a professional manner.
  • Rostering drivers in the most efficient way possible and in accordance with the company's Fatigue Management Policy and Safe Driving Policy.
  • Liaising with drivers regarding availability and work requirements.
  • Liaising with the reservations department to facilitate and encourage future bookings.
  • Assisting with accurate scheduling, planning, and coordinating services, drivers & fleet with the support of the operations team.
  • General administrative duties to facilitate compliance & day-to-day business operations.
  • Appropriately responding to breakdowns or service delays to minimize impacts to clients and ensure timely communications to all stakeholders.
  • Maintaining accurate records, directing drivers, and ensuring that all operational procedures are carried out in accordance with the Department of Transport Omnibus Operator Standards Scheme Vehicle Maintenance Program.
  • Monitoring the company's digital radio network and GPS tracking system.
  • Contributing to a positive, supportive, and proactive working environment.

Requirements: We are looking for a candidate with proven experience in rostering or scheduling, with a strong understanding of travel, transport, or logistics operations. Knowledge of fatigue management & chain of responsibility is highly desirable. You should also possess excellent organizational, interpersonal, and communication skills, as well as the ability to react and resolve issues with urgency.

What We Offer: A friendly and welcoming environment, flexible working arrangements, ongoing training and support, and the opportunity to work across a wide range of exciting projects. Encouraged to develop your career as the business continues to grow and innovate.



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