Logistics Coordinator
hace 1 mes
About Pinnacle Travel Group
Pinnacle Travel Group is a fully integrated Western Australian family-owned company that focuses on providing excellence in transportation services across land and sea. We aim to provide safe and timely transport while offering the best possible passenger experience.
The Role
We are seeking a full-time Logistics Coordinator to join our Operations team in Malaga, reporting to the Operations Manager. The successful applicant will be an essential part of our operations team, focusing on assisting the Personnel and Transport Coordinator with scheduling, planning & employee coordination to facilitate the smooth operation of our growing travel & tourism demands.
Key Responsibilities
- Greet and communicate with customers, team members, and stakeholders in a professional manner.
- Roster drivers in the most efficient way possible and in accordance with the company's Fatigue Management Policy and Safe Driving Policy.
- Liaise with drivers regarding availability and work requirements.
- Liaise with the reservations department to facilitate and encourage future bookings.
- Assist with accurate scheduling, planning, and coordinating services, drivers & fleet with the support of the operations team.
- General administrative duties to facilitate compliance & day-to-day business operations.
- Appropriately respond to breakdowns or service delays to minimise impacts to clients and ensure timely communications to all stakeholders.
- Maintain accurate records, directing drivers and ensuring that all operational procedures are carried out in accordance with the Department of Transport Omnibus Operator Standards Scheme Vehicle Maintenance Program.
- Monitor company's digital radio network and GPS tracking system.
- Take pride in encouraging a positive, supportive, and proactive working environment.
- Maintain, update, and store documents, data, & files.
- Rotate on-call after-hours during evenings and weekends.
Skills and Qualifications
- Proven experience in rostering or scheduling.
- Understanding of travel, transport, or logistics operations is highly desirable.
- Knowledge of fatigue management & chain of responsibility.
- Excellent organizational, interpersonal, and communication skills are an essential key element to this role.
- Ability to react and resolve issues with urgency.
- Geographical knowledge of Perth's metropolitan area and country towns is beneficial.
Benefits
- A friendly, welcoming environment.
- Flexible working arrangements.
- Ongoing training and support.
- Work across a wide range of exciting projects.
- Encouraged to develop your career as the business continues to grow and innovate.
- Staff travel fringe benefits including free travel to Rottnest Island for you and your family.
- Access to our Employee Assistance Program (EAP) for you and your family.
Working Hours
This role is a Tuesday to Saturday working week with Sundays/Mondays Off.
Salary: Estimated $60,000 - $80,000 per year, depending on experience.
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