Global Travel Experience Specialist
hace 13 horas
Are you passionate about delivering exceptional customer experiences in the travel industry? Do you have a knack for navigating complex ticketing systems and providing top-notch support to business customers?
We are seeking a skilled Business Travel Consultant to join our team at Blu Selection, an international Customer Experience Specialist with a global presence. As a Business Travel Consultant, you will be responsible for:
-Providing expert support and answering travel-related questions to business customers before, during, and after their travels.
-Making new flight reservations and modifying existing reservations using Amadeus.
-Ensuring compliance with ticket rules and regulations regarding cancellations and changes.
-Contributing to a positive customer experience through responsible communication and timely issue resolution.
-Informing customers on available support options and providing solutions to meet their needs.
-Achieving performance targets set by the project and guaranteeing client satisfaction.
To succeed in this role, you will need:
-A native level of Norwegian and a good command of English.
-Previous working experience within hospitality or a related field.
-Proficiency in Amadeus and ticketing skills is highly desirable.
-A professional attitude, strong written and verbal communication skills, and a willingness to learn and develop new skills.
-Basic computer knowledge and proficiency in software applications.
-Dynamic and self-motivated with a strong work ethic and commitment to your job.
-EU citizenship or a valid work permit for Spain is required.
What We OfferWe offer a competitive salary of 1650€ per month, plus a performance-based bonus of 200€ per month. Our benefits include:
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