Technical Support Specialist

hace 1 día


Barcelona, Barcelona, España Head Hunt International A tiempo completo
Company Overview

Our client is a world-renowned tech leader that provides exceptional opportunities for experienced customer service and technology enthusiasts to work with cutting-edge software, consumer electronics, personal computers, and online platforms.

Salary

We offer a competitive monthly salary of €5,000 plus two extra salaries per year. Additionally, you will receive comprehensive health care benefits and numerous other discounts.

Job Description

As a Technical Support Specialist, you will be responsible for identifying customers' needs and delivering appropriate solutions, including sales. You will guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner. Your duties will also include assisting customers to place an order and related issues, answering customers' inquiries, and troubleshooting or escalating technical issues.

Required Skills and Qualifications

To excel in this role, you will need to possess fluent Finnish language skills, excellent communication skills, and sales experience with consumer products and services. Technical research skills to troubleshoot customer problems and advanced internet research skills are also essential. An empathetic soul with strong communication skills, a positive attitude, and a willingness to learn are must-haves.

Benefits

We provide complete support to help you relocate to Greece, including flight tickets expenses, hotel accommodation, and assistance with finding a house. You will also have access to professional growth & development opportunities, special events, community & social responsibility initiatives, and free online Greek language courses.

Working Environment

You will work in state-of-the-art premises, providing a great working environment with relaxing break areas. Our company fosters diversity and offers equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.



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