Senior Client Solutions Associate

hace 2 meses


Barcelona, Barcelona, España GLG A tiempo completo

**Job Summary**

The Senior Client Solutions Associate will be a key member of our EMEA Credit/Fixed Income Financial Services team, based in Barcelona. This individual will be responsible for delivering projects to clients, building relationships with our experts and working with senior colleagues to maximise GLG's growth and impact.

Key Responsibilities:

  • Learning the workflow by recruiting new senior industry experts to grow GLG's network
  • Executing time-sensitive projects for GLG's clients working within a specialised team and building strong client relationships
  • Leveraging GLG's network to match experts with clients, based on the client's needs
  • Daily interaction with GLG's experts over the phone to qualify profiles to ensure exact fit for client projects
  • Maintaining accountability and responsibility for client projects and the overall client experience
  • Enhancing knowledge of the European credit market and client base
  • Working with our Business Development/Sales team to map out users and how to engage them in order to grow revenue and ensure retention of existing accounts
  • Collaborating with senior team members to program virtual and live content events
  • Preparation for and attendance of client meetings

Requirements:

  • Ability to multi-task and prioritise activities effectively, while ensuring a high level of accuracy and attention to detail
  • Excellent communication skills both written and verbally
  • High motivation to exceed commercial targets
  • Confidence in making outbound cold calls when needed and various other outreach methods
  • Demonstrable client services skills where you have owned relationships with clients
  • Experience of working in a fast-paced environment
  • Demonstrable commercial acumen
  • Strong desire to work in a collaborative environment
  • Bachelor's degree, or above
  • 1-2 years of work experience in a client service-focused position post-graduation
  • Full business proficiency in English and French, German or Italian; additional European languages are desirable but not essential

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